Revisit employee satisfaction scale: a case study of the regional teaching hospital

中山醫學大學機構典藏 CSMUIR > 健康管理學院 > 健康餐飲暨產業管理學系暨碩士班 > 期刊論文 > Item 310902500/19908

Please use this identifier to cite or link to this item: https://ir.csmu.edu.tw:8080/ir/handle/310902500/19908

Title:	Revisit employee satisfaction scale: a case study of the regional teaching hospital
Authors:	Lee, Y.-C.
Date:	2019-03
Issue Date:	2019-03-15T03:41:30Z (UTC)
ISSN:	14783363
Abstract:	This study aimed to construct an updated employee satisfaction scale especially focusing on hospitals. A critical literature review is done to screen potential determinants of employee satisfaction from recognizable journals. Pretest was conducted with 250 samples and 150 valid questionnaires to implement item analysis and exploratory factor analysis. A total of 906 samples (excluding 250 pretest ones) were distributed with 524 valid ones returned (57.84% valid returned rates). Multivariate normality test, confirmatory factor analysis, and various indices of model fit were adopted to ensure the appropriateness of the employee satisfaction model. The results indicate that there are 7 factors, including 34 items confirmed as the measurements of employee satisfaction, especially for the use in the healthcare industry. © 2017, © 2017 Informa UK Limited, trading as Taylor & Francis Group.
URI:	https://ir.csmu.edu.tw:8080/ir/handle/310902500/19908
Relation:	Total Quality Management and Business Excellence Volume 30, Issue 5-6, 3 April 2019, Pages 565-578
Appears in Collections:	[健康餐飲暨產業管理學系暨碩士班] 期刊論文

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